As of November 1st, Japan Post has begun to accept international airmail packages once more. They do not offer registered mail or tracking, however, and the shipping may still be delayed. Please be patient with your orders arrival time.
We can also ship with DHL to an assortment of countries (USA, Australia, other parts of Europe, etc), so if you would like to inquire about those rates, please send us an email (they tend to be around $35 USD currently).
Thank you for your understanding.
All of our items are shipped from Japan using Japan Post Registered Mail.
Please allow up to 2 weeks for manufacturing and processing of jewelry pieces.
Once the item is shipped, we will send you a tracking number that you can follow on the Japan Post website (Item No. Search option).
Delivery Times (roughly) from Japan -
◊ To Los Angeles - 6 Days
◊ To San Francisco - 8 Days
◊ To Chicago - 5 Days
◊ To New York - 7 Days
◊ To the UK - 6 Days
◊ To Singapore - 4 Days
◊ To Australia - 7 Days
If you would like expedited shipping, please choose the EMS option at checkout.
EMS Shipping is 3 days globally.
Please note that if you are ordering from outside of Japan, items can occasionally get stuck in customs in your country. We, unfortunately, have no control over that and hope you will be understanding if that should happen. Usually items are cleared through customs within a week if there's a hold-up.
UK CUSTOMERS please note that customs has been delaying all of our shipments. If the Japan Post website is not updating your package status, check with the UK Post website.
SPAIN CUSTOMERS - Japan Post will not ship jewelry to Spain, so we therefor have use Parcel Post, which is more expensive. Our flat rate fee to Spain is around €21 (depending on the current exchange rate from ¥2,500). Spanish customs can also take a very long time to process packages, so please be patient.